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Connect Different People, Departments and Facilities Together for Exceptional Guest Service.
When hotels and resorts rely on the right communications technology, they create a real-time flow of information between different departments and diverse personnel. From valet services to housekeeping, connected staff are well-equipped to be more responsive to guests.
The right communications improve productivity by keeping assets and facilities up and running smoothly. Whether repairing a room air conditioner or replenishing food in a banquet hall, available staff members can act immediately when they are seamlessly connected.
When hotels respond quickly to requests, they deliver the exceptional service that guests expect, and that keeps them coming back. Hotel executives agree – they say “driving more revenue” and “enhancing guest services” are their top two goals for investing in technology.
IT Director, Acqualina Resort & Spa, Florida